This company is small but professional. Thomas not only explained what he was going to do he also answered our questions with clear and concise answers. He had estimated a price for the job and stuck to it even when the job had become bigger then expected. They were polite and cleaned up after themselves. I will continue using this company for our annual maintenance and future emergency. His employees were also excellent to work with.
They were prompt, thorough, and professional. They diagnosed the problem, explained the needed repairs, and then fixed it. It was a pleasure working with Chicago Sewer and Drain Professionals.
Nice, prompt, professional.
They came promptly as promised. Looked at the problem and suggested a solution without any changes as they didn't have to fix anything. Very professional.
Wow! Where do I start? My mother lives in Chicago and had a terrible flooding situation in her basement. I live in Colorado and contacted these guys and they were right on it! Came out assessed the situation and gave us options and costs. We agreed on a plan of action and moved forward on the repair which was rather extensive. They were very professional. Communication was excellent! I live in Denver and Thomas was patient in explaining to me the problem and resolution as well as explaining the same thing to my mother. My mother was impressed with how hard they worked and their thoroughness but also how respectful and nice they were! It's very refreshing in 2019 to work with contractors like this. I felt like the price was fair and although I'm sure they had other customers I felt like my project was their number 1 priority! I highly recommend these guys for any project you have in the future.
It was indeed a pleasure during business with The Chicago Sewer & Drain Professionals. Thomas and his team are very knowledgeable and their attention to detail is a valuable asset which kept me at ease during the process. Thomas answered all of my questions to my complete satisfaction and was effective at communicating all that was needed for my project. They repaired a broken pipe from my sump pump which fed into the main line and installed a clean out pipe which also feeds into the main line. I was impressed at how steady the installed pipes looked deep into the ground which has completely repaired my problem. Thanks to Thomas, Robert and Junior I now know who to call for all of my plumbing needs.
Wonderful!! They removed a leaky gas valve and capped the pipe. They were very sensitive to my concerns and checked the whole house for gas leaks. I called them one evening and they came the next morning promptly at the designated time. I would definitely call them again.
It was indeed a pleasure during business with The Chicago Sewer and rain Professionals. Thomas and his team are very knowledgeable and their attention to detail is a valuable asset which kept me at ease during the process. Thomas answered all of my questions to my complete satisfaction and was effective at communicating all that was needed for my project. I was impressed at how steady the installed pipes looked deep into the ground which has completely repaired my problem. Thanks to Thomas, Robert and Junior I now know who to call, for all of my plumbing needs.
Great company! Came out within hours! We had a big issue and they kept the area clean and took care of the problem. Professionals!
This company is good; professionals is what they are. They were punctual and courteous. They went deep into the problem. Price was a blessing to me. I highly recommend them.
Chicago Sewer and Drain Professionals did a great job! They located the blockage in our sewer drain, recommended a solution and then eliminated the blockage. They were very professional and did a great job!! I am recommending them to all my friends.
So happy we found Thomas and Chicago Sewer & Drain. They were able to work us into their schedule on a weekend. They are knowledgeable, professional, and thorough. They explained the problem and showed me what they were doing to fix the problem. They went above and beyond to help us out. Highly recommend this group!
I was very happy with the honest and quality service of this company! We had to dig up our driveway and replace some pipes. They helped us with this stressful situation by taking care of everything from start to finish. (permits, digging, pipes, replacing concrete) They were very professional and communicative and I would absolutely call this company again with all my plumbing/sewer needs.
They were prompt. They went right to work and did not take a break. They knew all the answers to my questions, and more. The price was good. They aim to please.
Thomas was very respectful, explained everything in a way that I underhand gave helpful tips